Understanding User Perceptions of Gardening Apps Supporting Sustainability

Research on information and communication technologies (ICTs) in sustainable agriculture has largely been technocentric, focusing on effectiveness, efficiency, and adoption, with limited consideration of end-user perceptions in practice. This study addresses this gap by examining perceptions of mobile gardening apps as accessible ICT tools that may support sustainable behaviours. Based on over 180,000 user reviews from Google Play and the Apple App Store, Contextualized Topic Modeling (CTM) was used to identify key themes and interpret them within the Theory of Consumption Value (TCV) framework. This approach allows for the analysis of functional, emotional, and epistemic dimensions of user experiences based on large-scale, real-world data. The results indicate that functional aspects, such as reliability and usability, dominate app evaluation, but emotional engagement and knowledge acquisition also play a significant role. By combining a data-driven approach with a well-established behavioural framework, this study bridges the gap between technological and user perspectives. It simultaneously extends the application of the TCV to the field of ICT solutions supporting sustainable development and provides practical guidance for designing more effective gardening apps.