The analysis of interferences within the selected links of the logistics chain in metallurgical industry

The aim of this article is to show the importance of the reliability of the selected links of the logistics chain. For companies operating in the metallurgical market it means a necessity to create new terms for cooperation, based on various segments of customers. Logistics services providers are those links that are included in the structure of efficient logistics chains. In order to meet market demands, metallurgical plants must embrace particular tools to verify individual links being the part of their logistics chains. To verify this purpose, theoretical research tools were used, such as: analysis, synthesis, generalization and comparison. The scope of practical methods comprised the following: the observation method (to gather information about partners of the logistics chain at Huta Małapanew Sp. z o.o., interviews with employees, determining the interferences within and across the selected links) and the calculation and analytical methods (the analysis of measurement results, determining the acceptable level of interferences). The tangible benefits of the conducted research include the development of a catalogue of probable interferences, which should be taken into account when managing the logistics chain.