Natural Language Processing and Machine Learning Supporting the Work of a Psychologist and Its Evaluation on the Example of Support for Psychological Diagnosis of Anorexia

Objective: This study sought to address the use of computer-aided diagnosis and therapy for anorexia nervosa. This paper presents the means by which the use of natural language processing methods can augment the work of psychologists. Method: We evaluated this method based on its efficacy when diagnosing anorexia nervosa. Using natural language processing and machine learning, we developed methods for analyzing five basic emotions, analyzing a patient’s body perception, and detecting six potential areas of difficulties for computer support of psychological diagnosis of anorexia. We surveyed 43 psychologists to obtain feedback on these tools. Results: We evaluated efficacy in terms of patient relationship, substantive aspects of the diagnosis, and diagnostic procedures. In terms of patient relationship, we found a noticeable decrease in the patient’s resistance and better support in verifying the substantive scope of the diagnostic thesis. Discussion: The presented methods can be a supporting tool for monitoring the diagnostic process and increasing the degree of self-diagnosis and self-reflection by the patient. This tool can increase the accuracy of the diagnostic process by reducing patient resistance. This will increase access to the patient’s psychopathology.