DIGITALIZATION OF BUSINESS PROCESSES IN THE INTEGRATED CONCEPT OF “INDUSTRY 5.0” IN ENSURING INVESTMENT AND SECURITY MANAGEMENT OF TRANSPORT ENTERPRISES

The article considers the possibilities of integrating the basic principles of Industry 5.0 into the business processes of transport enterprises. Particular attention is paid to the general issues of the essence of Industry 5.0 and determining its genesis. It is established that the digitalization of business processes of transport enterprises on the principles of Industry 5.0 contributes to the formation of new goals, objectives and helps to meet customer needs and expand the capabilities of enterprises through the introduction of digital products. In this context, the main principles of Industry 5.0 include additive manufacturing, transparent production process, hyper-customization and cyber-physical cognitive systems, etc. The author outlines a number of characteristic features inherent in Industry 5.0, namely: customer focus, social responsibility, integration of advanced technologies, creation of innovative solutions in the field of flexible production systems, human capital development, and widespread use of digital technologies, which allow the creation of lean, sustainable and innovative production systems. The possibilities of integrating the basic principles of this concept of Industry 5.0 into the business processes of transport enterprises to ensure investment and security management are considered, and a number of advantages that enterprises will receive are identified, namely: improving the level of safety and maintenance; optimization of routes and flights; improving customer service; and reducing emissions into the atmosphere. It is proven that solving the tasks of resource management in the business processes of transport enterprises on the principles of Industry 5.0 in real time is ensured by the use of multi-agent systems, which are built on the basis of a network of small agents and parallel operations. A model for determining the level of implementation of digital technologies in the business processes of transport enterprises is proposed, and the coefficient of return on investment in digitalization is determined, which allows for establishing the level of net income and gross profit received by transport enterprises from increasing the use of digital technologies in their business processes.