DIGITAL SOLUTION FOR EFFECTIVE MANAGEMENT OF REMOTE WORK: THE CASE OF KAZAKHSTAN RAILWAY

The following paper discusses the potential of digital solutions in controlling remote work at Kazakhstan Railways, focusing on the example of implementing the “Dilau Tracker” application. This research was conducted to investigate how effectively this digital tool managed employee locations and working hours, among related metrics. Descriptive statistics and qualitative analysis are combined in this methodology to provide a general assessment of the application’s impact. Data from a specific application developed for the purpose was analyzed. The methods used combined descriptive statistics and qualitative analysis. Results depict that the “Dilau Tracker” immensely enhances remote work management through real-time monitoring, operational efficiency, and data accuracy. In that context, the research indicates proper appraisal requires integrating the application with existing railway systems. Other significant recommendations of this study will be to reduce manual errors through the application, optimize resource allocation, and help improve overall organizational productivity· However, the research also points out that some challenges—such as those with user adoption and technical integration—remain open for further study. The paper concludes by mentioning some recommendations for future research and practical implications for the transport sector regarding the role of digital solutions in coping with challenges brought about by emerging remote work management.