Automated large capacity multi-story garage—Concept and modeling of client service processes

The paper analyzes the service process of proposed multi-automated garage with a capacity of approximately 1000 parking spaces. By using specific construction techniques this solution is competitive to other solutions implemented in many places of the world. The paper also contains a short review of existing solutions and shows the additional value provided from the proposed garage concept. Queuing theory was used to describe the service process (transport of vehicles) from the points of input into to output from the garage. In this case, the automatic garage was treated as a complex system of mass service (queuing system). The general advantage of the proposed solution is the possibility of parallel service of 10 vehicles by using only one lift (resulting in savings of place and time). At the end of the paper, proposals for further work are also described.