TY - GEN
T1 - Social Trust in Artificial Intelligence as a Condition for the Acceptance of Smart City Applications
AU - Rzemieniak, Magdalena
AU - Jelonek, Dorota
AU - Knop, Lilla
AU - Bitkowska, Agnieszka
N1 - Publisher Copyright:
© IFIP International Federation for Information Processing 2026.
PY - 2026
Y1 - 2026
N2 - The purpose of this article is to analyze the impact of social trust on the acceptance of artificial intelligence (AI) technologies in the context of smart city applications. The article adopts a research model based on three key components of trust: security, anonymity and ethical use of data. The survey was conducted using a quantitative method (CAWI) among 1,500 residents of provincial cities in Poland. PLS-SEM (Partial Least Squares - Structural Equation Modeling) structural equation modeling was used in the analysis. The results indicate that all factors have a significant impact on the overall level of social trust, which in turn determines the declared willingness to use AI applications in smart city.
AB - The purpose of this article is to analyze the impact of social trust on the acceptance of artificial intelligence (AI) technologies in the context of smart city applications. The article adopts a research model based on three key components of trust: security, anonymity and ethical use of data. The survey was conducted using a quantitative method (CAWI) among 1,500 residents of provincial cities in Poland. PLS-SEM (Partial Least Squares - Structural Equation Modeling) structural equation modeling was used in the analysis. The results indicate that all factors have a significant impact on the overall level of social trust, which in turn determines the declared willingness to use AI applications in smart city.
KW - AI
KW - smart city
KW - social trust
KW - urban decision-making
UR - https://www.scopus.com/pages/publications/105037637845
U2 - 10.1007/978-3-032-18920-2_11
DO - 10.1007/978-3-032-18920-2_11
M3 - Conference contribution
AN - SCOPUS:105037637845
SN - 9783032189196
T3 - IFIP Advances in Information and Communication Technology
SP - 110
EP - 123
BT - Artificial Intelligence for Knowledge Acquisition and Management - 11th IFIP WG 12.6 International Workshop, AI4KAM 2025, Held at IJCAI 2025, Revised Selected Papers
A2 - Pondel, Maciej
A2 - Chomiak-Orsa, Iwona
A2 - Przysucha, Lukasz
A2 - Mercier-Laurent, Eunika
A2 - Berka, Petr
PB - Springer Science and Business Media Deutschland GmbH
T2 - 11th IFIP WG 12.6 International Workshop on Artificial Intelligence for Knowledge Acquisition and Management, AI4KAM 2025, Held as part of the 34th International Joint Conference on Artificial Intelligence, IJCAI 2025
Y2 - 16 August 2025 through 17 August 2025
ER -