Smart Tourism for All: Optimizing Rental Hub Locations for Specialized Off-Road Wheelchairs Using Spatial Analysis

The development of Smart Tourism often overlooks the “Wilderness Last Mile”, leading to the spatial exclusion of people with disabilities in mountain areas. This problem exists because standard tourist maps and urban-centric accessibility models rely on averaged terrain data, failing to identify critical micro-scale barriers (e.g., short, sudden steep ascents) that pose severe safety and traction risks for off-road wheelchair users. To address this gap, this article presents a novel GIS methodology for planning accessible off-road tourism for electric Specialized Off-Road Wheelchairs. The proposed four-stage analytical model includes (1) graph-based trail network topologization to enable precise routing; (2) traction safety verification utilizing high-resolution (1 × 1 m) Digital Elevation Model (DEM) micro-segmentation to detect hidden slope barriers; (3) multi-criteria evaluation combining a user-calibrated Difficulty Index (EDI) and a Tourism Quality Index (TQI); and (4) a hub optimization algorithm that prioritizes locations maximizing the diversity of accessible routes. The method was empirically tested in a case study of the Bieszczady Mountains (Poland), calibrating the model with the technical limits (25% max slope) of a prototype wheelchair. The experimental results clearly validate the model’s superiority over traditional approaches: the micro-segmentation successfully identified hidden terrain traps, disqualifying 55% of the standard trail network that would have otherwise been deemed safe by average-slope assessments. Furthermore, the model identified a contiguous safe network of 153 km and pinpointed the optimal rental hub location, ensuring the highest inclusivity and route variety. Ultimately, this approach transforms raw spatial data into safe, ready-made tourism products, providing a precise tool with which to implement Universal Design in natural environments.