Abstract
The paper presented below concentrate on worker's motivation problems in quality management of the services sector. The problem with motivation is particularly important in management of services. In our publication, we analyze motivation system in McDonald's restaurants form quality of services point of view.
| Original language | English |
|---|---|
| Pages (from-to) | 749-756 |
| Number of pages | 8 |
| Journal | Quality and Quantity |
| Volume | 41 |
| Issue number | 5 |
| DOIs | |
| Publication status | Published - Oct 2007 |
Keywords
- Motivation
- Motivation system
- Quality management
- Quality management of services
- Service management
ASJC Scopus subject areas
- Statistics and Probability
- General Social Sciences
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