Abstract
The publication presents the causes of complaints about metallurgical products, illustrated with an example of steel sheets, with a particular focus on the reasons having their source in the human factor. The publication has been based on direct research and analysis of complaints made available by a metallurgical plant. The obtained results have been enriched with theoretical considerations on quality management systems for metallurgical products.
| Original language | English |
|---|---|
| Pages (from-to) | 135-138 |
| Number of pages | 4 |
| Journal | Metalurgija |
| Volume | 53 |
| Issue number | 1 |
| Publication status | Published - 2014 |
Keywords
- Complaints
- Metallurgical products
- Quality management system
- Steel sheets
ASJC Scopus subject areas
- Condensed Matter Physics
- Mechanics of Materials
- Metals and Alloys
- Materials Chemistry
Fingerprint
Dive into the research topics of 'An analysis of the causes of complaints about steel sheets in metallurgical product quality management systems'. Together they form a unique fingerprint.Cite this
- APA
- Author
- BIBTEX
- Harvard
- Standard
- RIS
- Vancouver